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Alpine Quest Sports Kayak Store sells Kayak equipment, Kayak supplies and other kayaking products. We have friendly sales people ready to answer your sales inquiry. No matter if you call or send an email, Our Ski and Kayak Sales staff are committed to give you the best customer service available.
The fastest way to get your questions answered is by calling us at (970) 926-3867 or sending an email. We will get back to you ASAP.
By Phone:
(877) or (970) 926-3867
By Email:
Please send questions or comments to info@alpinequestsports.com
By Mail:
Alpine Quest Sports, P.O. Box 161, Edwards, CO 81632 |
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Privacy Policy |
We at Alpine Quest Sports have the utmost respect for our client's privacy. As with every customer, your account information is kept in complete confidence. Our strict corporate policy insures that we will not sell, distribute, or otherwise publish your personal information to any third party. If you choose to subscribe to our mailing list, we do send occasional special offers & updates.
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We use the information you provide about yourself when placing an order only to complete that order. |
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We do not share this information with outside parties. We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. |
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We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. |
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We do not sell our customer's information. |
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Order Info |
Secure Checkout
The fastest way to place an order is by using the secure checkout on the web site. We accept Visa, Master Card & American Express.
Business Hours
Our business hours are 7 days a week, 9:00 a.m. - 6:00 p.m. MST. If no one answers the phone (970) 926-3867 during off-hours please leave your name, phone number and a brief message and we will be happy to call you back at your convenience.
Product Availability
The product availability information presented on our Web site is the best, most current information we have, but errors do occur and this information does not represent a guarantee or promise of availability. If a product is not in stock when you place your order, we will do our best to let you know. We will also provide you with our best estimate of when the product will be available. Anticipated delivery dates are dependent on our suppliers and other factors beyond our control, and are subject to change.
Pricing
Due to the fast-moving nature of the Internet industry, prices, promotions and product availability are subject to change without notice. We do our best to provide the most accurate, up-to-date information, but errors do occur and we reserve the right to make changes without notice. |
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Payment Options |
Credit Card
The checkout allows you to securely pay with your credit card. Credit card transactions are protected via the SSL (Secure Sockets Layer) protocol, the adopted standard for processing secure credit card orders over the Internet.
Shipping Info
Orders will be shipped Monday - Friday (except holidays). All orders placed after 1pm MST will be shipped the following business day. Please refer to our shipping page for more information.
Total Purchases Add (per address)
Up to $50= $7.00
$51-$150= $10.00
Over $150 FREE (non-sale items)
Express delivery: Add to above shipping charge:
Second Business Day: $15.00
Return – Exchange Policy
If you are not completely satisfied with your purchased item, simply return it back within fifteen (15) days for a full refund (less all shipping and handling charges). Also, if you need to exchange your product for a different size, color, or style, just send it back to us and we will promptly ship you the new product (depending on stock availability). All kayaks & one-piece paddle sales are final. Please inspect kayaks before accepting from the shipper. Alpine Quest Sports can not be held responsible for any damage incurred during the shipping process. It is the customers responsibility to file a claim with the shipper for any kayak damage. Please inspect packaging before signing for a kayak.
Returns must be 100% complete, in original and resalable condition, with all original packaging, and contents. Only unwashed, unworn, or defective merchandise may be returned.
Please send the item back to us at the address below using any traceable insured shipping method. Once we receive your package, we will exchange or refund as you instruct.
Alpine Quest Sports (Postal Service ONLY)
Returns and Exchanges
P.O. Box 161
Edwards, CO 81632
United States of America
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Alpine Quest Sports (Fed Ex or UPS ONLY)
Returns and Exchanges
34510 US Highway 6 #A-1
Edwards, CO 81632
United States of America
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Packages must be returned prepaid—we do not accept C.O.D. deliveries.
- No refunds or exchanges will be made after fifteen (15) days under any circumstances.
- Returns must be 100% complete, in original and resalable condition, with all original packaging, and contents. Only unwashed, unworn, or defective merchandise may be returned. We reserve the right to refuse a return on any product that does not meet these requirements.
- We are not responsible for lost or stolen packages. Please use a shipping method that can be tracked. We recommend you insure the parcel when shipping higher-priced items. Packages must be returned prepaid—we do not accept C.O.D. deliveries.
- We will only refund shipping charges if we've sent the wrong item or if the item sent is defective.
- Subsequent to an approval authorization, we can only credit the credit card used for the original purchase. Please allow 1 – 2 billing cycles for the refund credit to appear on your statement.
- Returned items in which shipping was FREE to the customer. Refund will be issued for the amount of the product minus a $15 shipping charge.
- Refused returns or exchanges will be shipped back to the customer at the customer's expense.
- ALL SALES FINAL ON KAYAKS AND ONE-PIECE PADDLES (No returns, no exceptions)
- Due to shipping costs, custom fees & taxes all sales outside of the United States are final.
- Sorry no international returns.
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