Shipping Info
Orders will be shipped Monday - Friday (except holidays). All orders placed after 1pm MST will be shipped the following business day. Please refer to our shipping page for more information.

Total Purchases Add (per address)
Over $75 FREE (non-sale items)

Express delivery: Add to above shipping charge:

Second Business Day: $25.00

Return – Exchange Policy
If you are not completely satisfied with your purchased item, simply return it back within fifteen (15) days for a full refund (less all shipping and handling charges). Also, if you need to exchange your product for a different size, color, or style, just send it back to us and we will promptly ship you the new product (depending on stock availability).  All kayaks & one-piece paddle sales are final.  Please inspect kayaks before accepting from the shipper.  Alpine Quest Sports can not be held responsible for any damage incurred during the shipping process.  It is the customers responsibility to file a claim with the shipper for any kayak damage.  Please inspect packaging before signing for a kayak.

Returns must be 100% complete, in original and resalable condition, with all original packaging, and contents. Only unwashed, unworn, or defective merchandise may be returned.

Packagesmust be returned prepaid—we do not accept C.O.D. deliveries.

  • No refunds or exchanges will be made after fifteen (15) days under any circumstances.
  • Returns must be 100% complete, in original and resalable condition, with all original packaging, and contents. Only unwashed, unworn, or defective merchandise may be returned. We reserve the right to refuse a return on any product that does not meet these requirements.
  • We are not responsible for lost or stolen packages. Please use a shipping method that can be tracked. We recommend you insure the parcel when shipping higher-priced items. Packages must be returned prepaid—we do not accept C.O.D. deliveries.
  • We will only refund shipping charges if we've sent the wrong item or if the item sent is defective.
  • Subsequent to an approval authorization, we can only credit the credit card used for the original purchase. Please allow 1 – 2 billing cycles for the refund credit to appear on your statement.
  • Returned items in which shipping was FREE to the customer.  Refund will be issued for the amount of the product minus a $15 shipping charge.
  • Refused returns or exchanges will be shipped back to the customer at the customer's expense.
  • ALL SALES FINAL ON KAYAKS AND ONE-PIECE PADDLES (No returns, no exceptions)
  • Due to shipping costs, custom fees & taxes all sales outside of the United States are final. 
  • Sorry no international returns
  • Please send the item back to us at the address below using any traceable insured shipping method. Once we receive your package, we will exchange or refund as you instruct.
  • Alpine Quest Sports  (Postal Service ONLY)
    Returns and Exchanges
    P.O. Box 161
    Edwards, CO 81632
    United States of America

    Alpine Quest Sports (Fed Ex or UPS ONLY)
    Returns and Exchanges
    34510 US Highway 6 #A-1
    Edwards, CO 81632
    United States of America

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